What should you do if your rental property suffers from accidental damage?
Let your landlord know right away, take pictures of the damage, and work with them to fix it or file an insurance claim if needed
All being well your tenants should have let you know as soon as possible if there are any issues with the property, so that you can make repairs, rather than attempting to repair the damage themselves or hide it.
The next steps are to:
Make the property secure and safe to avoid further damage
Take time-stamped photos if it is safe to do so
Contact your insurers to notify them of the situation and begin the claim process. They will advise on what to do next
Engage the services of a professional if necessary
Unfortunately, no matter how well prepared you are, the unexpected can still happen.
Our advice to landlords is to accept that accidents will happen from time to time, so make sure that your insurance covers accidental damage, as this is not usually offered as standard.
Total Landlord’s Premier policy includes protection from both accidental and malicious damage caused by tenants, and we have a dedicated in-house claims team of expert advisers who are on hand to help you should the worst happen.
