What happens if the negotiation is unsuccessful?
A minority of tenancies require formal resolution to reach an independent and impartial decision.
While negotiation between landlords or agents and their tenants is successful most of the time, there is still a minority of tenancies, with either a protected deposit, or an alternative product in place, which require our more formal resolution services to reach an independent and impartial decision. You can find out more about how the mydeposits formal resolution process works here.
This is a common question from both landlords and agents.
An independent inventory is what it says on the tin! The report will be independent and impartial and carried out by a qualified inspection clerk, if the inventory company/clerk is accredited. These reports are usually well laid out, detailed, include good quality photographs and will always use the same terminology.
In the digital world we live in, some landlords and agents choose to carry out inspections and provide their own reports.
There are two main points for any inspection reports:
Can the landlord or agent prove that the tenant was sent, or handed, the check-in inventory report on moving in and had the opportunity to make any amendments?
Is the quality, detail and description good enough to negotiate with at the end of the tenancy?
If the answer to both points is yes, then either report will be good evidence for our resolution service to make a decision.
Top tip from No Letting Go: An independent inventory clerk will provide a professional check in and check out experience for tenants, who are less likely to raise disputes in this detailed process.
Any inventory can be provided which fits the above criteria. While we must remain independent and do not recommend any one inventory provider over another, it is worth checking what’s out there to make sure you are protecting all parties and offering the best service possible. We are partnered with No Letting Go , who offer both independent inventory services or software for landlords and agents to create their own property reports.
Top tip from No Letting Go: Be realistic about the condition of décor and fixtures. An independent inventory clerk will make detailed descriptions so that there is no dispute at the end of the tenancy.
Next, we dive into the details of carrying out a quality inventory and the most important requirements.
Independent inventory report conducted by an accredited inspection clerk.
Inventory report conducted by agent
As a landlord I prefer to conduct inventory reports myself
